Last updated: October 7, 2026
Who We Are
BetterBlock ICF (“BetterBlock,” “we,” “us” or “our”) operates the website bb-icf.com. BetterBlock provides information about Insulated Concrete Form (ICF) construction systems, products and related services in Costa Rica and Central America.
We respect the privacy of visitors to our website and are committed to handling personal information responsibly.
Information We Collect
You may browse most of our website without providing personal information.
When you contact BetterBlock through our website, by email, telephone or another method, you may voluntarily provide information such as your name, email address, telephone number, location, company or organization, and details concerning a construction project, product inquiry, quotation request or other request.
Our website and web server may also automatically collect limited technical information associated with a visit, such as an IP address, browser type, device information, pages visited, and the date and time of a visit. This information may be used for website operation, security, troubleshooting and performance purposes.
How We Use Your Information
BetterBlock may use information you provide to:
• Respond to inquiries and requests for information;
• Provide quotations or information about BetterBlock products and services;
• Communicate with you regarding a project or potential project;
• Provide customer service and follow-up;
• Improve our website, products and services;
• Maintain the security and proper operation of our website; and
• Comply with applicable legal or regulatory requirements.
We will not use personal information for purposes materially different from those for which it was provided without appropriate authorization where required.
Sharing of Personal Information
BetterBlock does not sell or rent personal information.
Information may be shared with employees, representatives, contractors or service providers when reasonably necessary to respond to an inquiry, provide requested services, operate the website or conduct BetterBlock’s business.
Information may also be disclosed when required by law, regulation, court order or other lawful governmental request, or when reasonably necessary to protect the rights, property or security of BetterBlock, our customers or others.
Cookies and Website Technology
Our website may use cookies and similar technologies necessary for the operation, security and functionality of the website.
Some website features or content provided by third parties may also use cookies or similar technologies. Your browser may allow you to restrict or delete cookies, although doing so may affect the operation of certain website features.
Third-Party and Embedded Content
The BetterBlock website may contain links to third-party websites or may display content provided by third parties, such as videos or other embedded material.
When you interact with third-party websites or embedded content, those third parties may collect information according to their own privacy policies. BetterBlock does not control the privacy practices of independent third-party websites and services.
How Long We Keep Information
BetterBlock retains personal information only for as long as reasonably necessary for the purpose for which it was collected, to maintain appropriate business records, to respond to ongoing inquiries or projects, or as required by applicable law.
Information that is no longer reasonably required may be deleted, anonymized or securely disposed of as appropriate.
Protecting Your Information
BetterBlock takes reasonable administrative and technical measures intended to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.
However, no Internet transmission or electronic storage system can be guaranteed to be completely secure.
Your Personal Information
Subject to applicable law, you may contact BetterBlock to ask about personal information we hold concerning you or to request that inaccurate information be corrected, updated or deleted.
Costa Rica’s personal-data framework provides rights concerning access, rectification and deletion of personal information.
Requests concerning personal information may be sent to:
BetterBlock ICF
Email: info@bb-icf.com
Website: bb-icf.com
We may need to verify your identity before acting on a request concerning personal information.
Changes to This Privacy Policy
BetterBlock may update this Privacy Policy from time to time to reflect changes to our website, business practices or applicable requirements.
When the policy is updated, the revised version will be posted on this page with an updated “Last updated” date.